KwickAcademy Computer Science · 6 min · free
Netiquette: Net, Communication and Social Media Etiquette
Netiquette is net plus etiquette: good manners on the internet. It covers net etiquette, communication etiquette and social media etiquette.
Follows the syllabus of: CBSE Class 10 Computer Applications (165), CBSE Class 11 Computer Science (083), CBSE Class 11 Computer Science Essentials (083), CBSE Class 12 Informatics Practices (065)
On screen in this lesson
What is netiquette?
| Net + etiquette = netiquette |
| Etiquette means polite rules of behaviour |
| Netiquette: good manners on the internet |
| Three parts: net, communication, social media |
A good digital citizen
| Uses technology safely, responsibly and kindly |
| Follows the law and respects copyright |
| Checks facts before forwarding |
| Protects own privacy and others' privacy |
| Helps others instead of harming them |
Net etiquette
| Rule | In practice |
|---|---|
| Be ethical | No pirated content |
| Share knowledge | Help classmates |
| Respect copyright | Credit creators |
| Share resources | No hogging Wi-Fi |
Email etiquette
| Write a clear subject line |
| Greet politely and sign with your name |
| Be brief and check spelling |
| Avoid ALL CAPITALS; it looks like shouting |
| Use Reply All only when needed |
A good email, a bad email
| Part | Bad email | Good email |
|---|---|---|
| Subject | (none) | Leave on 15 July |
| Greeting | hey | Dear Ma'am |
| Tone | SEND NOTES!!! | Please share notes |
| Ending | (none) | Riya, Class 10 B |
Chat and messaging etiquette
| Stay on topic in class and family groups |
| Do not message late at night |
| Avoid flooding groups with forwards and files |
| Short forms and emojis can be misread |
| Text has no tone of voice; choose kind words |
Quick answers
Why avoid typing in ALL CAPITALS?
Online it reads as shouting.
What should you do before forwarding news?
Verify it first.
KwickClips from this lesson
Short clips, one idea each. Good for revision the night before.
What does a digital citizen do before forwarding?38 sec
What does ALL CAPS look like online?39 sec
Why not post in anger?39 sec
Can you share a friend's chat screenshot?39 secThe full lesson, in text
Hello students, welcome to Kwickprep. Would you shout at a teacher in class? Of course not. So why do some people shout in capital letters online? Today we will learn netiquette, the good manners of the internet. We will cover digital citizenship, email and chat etiquette, social media etiquette and respecting others online.
First, the new word. Netiquette joins two words, net and etiquette. Etiquette means polite rules of behaviour. So netiquette means good manners while using the internet. It covers how you talk, share and behave with others online. Your textbook may divide it into net etiquette, communication etiquette and social media etiquette.
A digital citizen is anyone who uses the internet, and that includes you. A good digital citizen uses technology safely, responsibly and kindly. They follow the law and respect copyright. They check facts before forwarding a message. They protect their own privacy and the privacy of others. And they help, rather than harm, people online.
Net etiquette means general good manners on the internet. Be ethical: do not use pirated software, movies or songs. Share your knowledge, for example by answering a classmate's doubt politely. Respect copyright, which is the legal right of a creator over their work. If you use someone's photo or writing, give credit. Do not hog shared resources, such as downloading huge files on school Wi-Fi during a class.
Now communication etiquette, starting with email. Always write a clear subject line, so the reader knows what the email is about. Start with a greeting, such as Dear Ma'am, and end with your name. Keep it short and check spelling before you send. Do not type in all capital letters, because online that looks like shouting. Use reply all only when everyone really needs your reply.
Compare these two emails to a teacher. The bad one has no subject; the good one says, Leave on fifteenth July. The bad one opens with hey; the good one says, Dear Ma'am. The bad one shouts in capitals; the good one says, please share the notes. The bad one just stops; the good one ends with the student's name and class.
Chat apps and class groups have their own manners. Stay on topic in a class group, and do not flood it with jokes or forwards. Do not send messages late at night unless it is urgent. Avoid voice notes and big files in groups unless they are needed. Be careful with short forms and emojis, because they can be misread. Remember that tone is hard to read in text, so choose words kindly.
Social media etiquette is about how you post and share. Be careful: posts spread fast and are hard to remove. Think before you post, and never share anything made in anger. Do not post photos of other people without their permission. Check facts before forwarding news, because fake news spreads quickly. Report hateful or fake content instead of arguing with it.
Here is how to handle a forwarded news message. First, you receive the message. Ask, is it from a trusted news source or an official website? If yes, you may share it. If no, ask whether a quick search confirms it from a reliable source. If yes, share the reliable link instead. If no, do not forward it.
Respect is the heart of netiquette. Be polite even when you disagree, and argue about ideas, not people. Respect privacy, so never share someone's number, address or chats without permission. Never make fun of anyone for their looks, language, religion or caste. Do not tag people in embarrassing photos. Treat everyone online as you would like to be treated.
Pause and predict. Is each action good netiquette or poor netiquette? Replying to a teacher in full sentences is good netiquette. Posting a friend's photo without asking is poor netiquette. Forwarding a scary message without checking is poor netiquette. Politely correcting wrong information with a source is good netiquette.
Let us revise what we learned today. Netiquette means good manners on the internet. A good digital citizen is safe, responsible and kind online. Emails need a clear subject, polite greeting and no shouting in capitals. On social media, think before you post and check before you forward. And always respect other people and their privacy.
Courses that teach this
| Course | Unit |
|---|---|
| CBSE Class 10 Computer Applications (165) | Cyber ethics |
| CBSE Class 11 Computer Science (083) | Society, Law and Ethics |
| CBSE Class 11 Computer Science Essentials (083) | Society, Law and Ethics |
| CBSE Class 12 Informatics Practices (065) | Societal Impacts |
| CBSE Class 11 Information Technology (802) | Part B, Unit 2: Networking and Internet |
| ICSE Class 9 Computer Applications | Computing and Ethics |
Voice-over in this lesson is AI-generated. The script is written and checked by Kajal Ma'am. Boards can revise a syllabus mid-year, so confirm anything you plan around against the official board circular. Keep your passwords, OTPs and ID numbers to yourself — we never ask for them. To reach Kajal Ma'am, use the WhatsApp button; sharing your number there is how we call you back.
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