KwickClips Artificial Intelligence · 39 sec · free
Which quadrant holds hidden worries?
Short answer. Thinks.
Which holds actions you observe?
Does.
Empathy map
| Box | Records |
|---|---|
| Says | their words |
| Thinks | hidden worries |
| Does | actions seen |
| Feels | emotions |
Remember
| Says, Thinks, Does, Feels |
How do you see a problem through a user's eyes? Draw an empathy map. Says holds their words. Thinks holds hidden worries. Does holds actions. Feels holds emotions. Says, thinks, does, feels.
This clip is from the full lesson: Design Thinking, Empathy Maps and the SDGs — 7 minutes, with the tables, the quick answers and the whole lesson in text.
Useful for: CBSE Class 9 Artificial Intelligence (417), CBSE Class 11 Artificial Intelligence (843), CBSE Class 11 Artificial Intelligence (843), CBSE Class 11 Artificial Intelligence (843)
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