Cancellation & Refund Policy

CANCELLATION AND REFUND POLICY

You may cancel your Subscription through your account on the Platform. However, please note that the cancellation will become effective at the end of the then-current billing period; in other words, we will not renew your Subscription, but the existing Subscription will continue until the end of its billing period and there shall be no refund of the fee already paid for the same, unless otherwise specified by Kwickprep. All the Users are deemed bound by terms upon their payment of Subscription.

When you cancel your Subscription, Kwickprep may disable access to features made available to you upon your purchase of Subscription, while your account may continue to exist on the Platform.

Important Points to Note:

• Cancellation requests must be submitted through your account on the Platform or via email to our support team
• The cancellation becomes effective only at the end of the current billing period
• No refunds are provided for the remaining period of your current subscription, unless otherwise specified
• Access to subscription features will be disabled upon cancellation becoming effective
• Your account data and history may be retained as per our Privacy Policy

How to Cancel Your Subscription:

1. Log in to your account on the Kwickprep Platform
2. Navigate to your account settings or subscription management section
3. Select the option to cancel your subscription
4. Follow the on-screen instructions to complete the cancellation process
5. You will receive a confirmation email once the cancellation is processed

Alternative Method: You can also email us at kwickhelp@kwickprep.com with your subscription details and cancellation request.

Refund Exceptions:

In certain cases, Kwickprep may offer refunds at its sole discretion, including but not limited to:

• Technical issues preventing access to the platform for extended periods
• Service quality issues that cannot be resolved
• Special promotional offers that explicitly include refund provisions

For any queries or concerns regarding cancellation or refunds, please contact our support team. We are committed to providing fair and transparent service to all our students.